Shipping Policy

Shipping Policy for Off the Hook

Last Updated: [Insert Date]

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund the total amount of your order using the original payment method.

2. Domestic Shipping (Within the United States)

  • Processing Time: All orders are processed within 2-3 business days. Orders are not shipped on weekends or holidays.

  • Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout.

  • Delivery Estimates: Typically, domestic shipments are in transit for 2-7 days.

  • Carriers: We use the following carriers to deliver our orders: USPS, UPS, FedEx. The carrier used may vary based on location and package size.

3. International Shipping

  • Processing Time: International orders are processed within 3-5 business days.

  • Shipping Rates: International shipping rates vary based on the destination and will be calculated at checkout.

  • Delivery Estimates: Typically, international shipments are in transit for 7-21 days. However, some destinations might take longer.

  • Customs, Duties, and Taxes: Off the Hook is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

  • Carriers: We use various carriers for international orders, which may vary based on the shipping destination.

4. Shipping Tracking

Once your order has been shipped, we will provide you with a tracking number so you can track your package's journey to you.

5. Damages

Off the Hook is not liable for any products damaged or lost during shipping. If you received a damaged item, please contact the shipment carrier to file a claim.

6. Changes to This Policy

We aim to keep our shipping policy updated and transparent. If any changes are made, they will be reflected on this page.

7. Contact Us

For any questions regarding our shipping policy or if you face issues with your delivery, please contact us at